About Us
Ditch the Paper and Go eWaiver!
Our mission is to serve our clients by simplifying waivers to help their businesses run smoother, reduce expenses to boost their profits, and create a better waiver experience for their guests.
We do this through a cutting-edge digital waiver solution that reduces costs, enables automation, enhances marketing with data integrations, and wows participants with an awesome experience. We’ve transformed a simple concept into a powerful, cloud-based, paperless waiver solution.
For over eight years, our intuitive digital waiver software has helped hundreds of organizations eliminate the burden of paper waivers. By leveraging cutting-edge AI technology, we streamline customer data collection, amplify marketing efforts, enhance analytics, boost employee efficiency, automate workflows, reduce waste, and deliver an exceptional participant experience.
Say goodbye to wasting money on ink & paper, lost forms, and using your limited space storing waivers.
Our journey began in 2016 when a client challenged our founder to replace thousands of paper waivers with an electronic solution compatible with their Bookeo reservation software. What started as a tailored system for a single client quickly gained momentum after a few social media posts. Businesses across diverse industries: laser tag arenas, axe-throwing venues, escape rooms, tattoo studios, rentals and tourism, martial arts, shooting ranges, resorts & hospitality, pet cafés and more reached out to us, eager for a better waiver solution.
This demand fueled the evolution of eWaiverPro into the world-class, industry-leading, versatile waiver platform it is today. We now proudly serve hundreds of clients worldwide across dozens of industries, delivering a universal digital waiver solution that eliminates the inefficiencies and waste of paper waivers while offering unmatched adaptability and ease for businesses globally.
It’s time to Ditch the Paper and Go eWaiver!
eWaiverPro was created by our Founder and CEO, John Robb, a technology expert, entrepreneur and business leader with over 25 years of experience serving thousands of clients across multiple technology and service industries. John is hands-on, actively engaged with client feedback along with addressing the complex technical challenges necessary to realize his vision for the company.
John champions a culture that promotes the true Golden Rule (for business and in life): treat everyone the way you’d want to be treated. He empowers his team to own their work and to respond quickly with thoughtful and effective solutions that exceed expectations – a proven recipe for strong client relationships and long-term success.
John’s steadfast belief that less is more – prioritizing a smaller team of highly competent, dedicated and experienced engineers & customer service agents – drives our success and has led to consistent five-star reviews and blown away clients. With over 80 years of combined expertise, the eWaiverPro leadership team sets the standard for innovation, reliability, and most importantly, client satisfaction.
Under John’s leadership, eWaiverPro consistently delivers the cutting-edge tools that enhance our clients’ profitability by streamlining processes and reducing costs. His passion for technical innovation and excellence is matched only by his dedication to delivering exceptional customer experiences to every client, ensuring both technological superiority and measurable benefits to their organizations.
Through relentless innovation and iteration, we have created a dynamic user-friendly digital waiver solution that transforms and streamlines operations, better serving our clients now and into the future.
At eWaiverPro, we’re not just keeping up with the future – we’re defining it.
Notable Milestones in Our History
Timeline
By preserving much of our previous logo to honor the trust we've built, the new design more closely aligns with the services we provide. This update presents a clearer, bolder expression of who we are today for our customers and partners.