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About Us

Ditch the Paper and Go eWaiver!

Our mission is to serve our clients by simplifying waivers to help their businesses run smoother, reduce expenses to boost their profits, and create a better waiver experience for their guests.

We do this through a cutting-edge digital waiver solution that reduces costs, enables automation, enhances marketing with data integrations, and wows participants with an awesome experience. We’ve transformed a simple concept into a powerful, cloud-based, paperless waiver solution.

For over eight years, our intuitive digital waiver software has helped hundreds of organizations eliminate the burden of paper waivers. By leveraging cutting-edge AI technology, we streamline customer data collection, amplify marketing efforts, enhance analytics, boost employee efficiency, automate workflows, reduce waste, and deliver an exceptional participant experience.

Say goodbye to wasting money on ink & paper, lost forms, and using your limited space storing waivers.

Our journey began in 2016 when a client challenged our founder to replace thousands of paper waivers with a fully electronic solution that integrated seamlessly with their Bookeo reservation system. What started as a custom build for a single client quickly gained momentum after a few social media posts. Today, we proudly support businesses across a wide range of industries; including hotels, resorts, franchises, theme parks, zoos, escape rooms, VR centers, laser tag and paintball venues, tattoo studios, tourism operators, martial arts academies, shooting ranges, pet cafΓ©s, and many more.

The demand for a better waiver solution fueled the evolution of eWaiverPro into the world-class, industry-leading digital waiver platform it is today. As a fully bootstrapped and self-funded company, we’ve grown organically through customer success rather than outside investment capital; allowing us to remain relentlessly focused on delivering the best possible solution for our clients without external pressures. We now proudly serve hundreds of clients worldwide across dozens of industries, providing a universal digital waiver solution that eliminates the inefficiencies and waste of paper waivers while offering unmatched adaptability and ease of use for businesses globally.

It’s time to Ditch the Paper and Go eWaiver!

eWaiverPro was created by our Founder and CEO, John Robb, a technology expert, entrepreneur and business leader with over 30 years of experience serving thousands of clients across multiple technology and service industries. John is hands-on, actively engaged with client feedback along with addressing the complex technical challenges necessary to realize his vision for the company.

John champions a culture that promotes the true Golden Rule (for business and in life): treat everyone the way you’d want to be treated. He empowers his team to own their work and to respond quickly withΒ  thoughtful and effective solutions that exceed expectations – a proven recipe for strong client relationships and long-term success.


John’s steadfast belief that less is more – prioritizing a smaller team of highly competent, dedicated and experienced engineers & customer service agents – drives our success and has led to consistent five-star reviews and blown away clients. With over 80 years of combined expertise, the eWaiverPro leadership team sets the standard for innovation, reliability, and most importantly, client satisfaction.

Under John’s leadership, eWaiverPro consistently delivers the cutting-edge tools that enhance our clients’ profitability by streamlining processes and reducing costs. His passion for technical innovation and excellence is matched only by his dedication to delivering exceptional customer experiences to every client, ensuring both technological superiority and measurable benefits to their organizations.

Through relentless innovation and iteration, we have created a dynamic user-friendly digital waiver solution that transforms and streamlines operations, better serving our clients now and into the future.

At eWaiverPro, we’re not just keeping up with the future – we’re defining it.

Notable Milestones in Our History

Timeline

February 2017
From the drawing board to reality

eWaiverPro goes live as the first-ever digital waiver system to seamlessly sync with Bookeo, a reservation platform widely used by some of the largest escape rooms, axe throwing venues, and other high-volume attractions around the world.

November 2018
1,000,000th Waiver Processed

We quickly found our stride, and the initial reaction to our software was very positive. Our consistent approach and commitment were acknowledged as we marked the milestone of 1,000,000Β waivers signed.

June 2019
Redesign & Development

Keeping pace with the evolving needs of enterprise clients, we went deep into a full code-up redesign of our platform in order to effectively scale with demand and future-proof our platform.

January 2020
2,000,000th Waiver Processed

Another feather in our cap! We celebrated theΒ 2,000,000 waivers signed on our platform, a testament to our commitment.Β 

June 2022
New Waiver Builder

Creating eWaiver templates became even more simple with a major, Enterprise class upgrade upgrade to our document builder with features likeΒ drag-and-drop,Β conditional logic,Β photo uploadsΒ and more.

August 2022
4,000,000th Waiver Processed

Summer of 2022 was a milestone of reaching 4,000,000 waivers processed.Β 

May 2023
Zapier AI ⚑️ Integration

Taking integrations up a few notches, we collaborated with Zapier to bridge eWaiverPro to a vast network of overΒ 8,000 applications. Visit the Integrations Page for more details.

October 2023
Streamlined Pricing

Updated all accounts to PROΒ level with lifetime data storage andΒ Enterprise capabilities. Unlimited templates, unlimitedΒ kiosks,Β unlimited staff accounts,Β photo uploads,Β conditional logicΒ and more.Β 

All features are now standard in every plan regardless of price.

February 2024
Behind the Scenes Overhaul

2024 saw some of the biggest productivity and performance improvements in eWaiverPro to date; with a major overhaul to our eWaiver Dashboard, the addition of a Contact Manager module that allows for notes and attachments, along with dozens of usability improvements.

September 2024
Requested Features Launched

Based on client feedback, we released 2 highly requested features: a fullyΒ integrated Appointment & Events module,Β and an option to easilyΒ send an eWaiverΒ via email, SMS, WhatsApp or Facebook Messenger.

March 2025
Advanced Security Updates

With our clients and use cases expanding and requiring additional level of customization, we began a major overhaul to the waiver document builder to allow for more complex documents.

April 2025
Infrastructure Updates

We migrated to an even more powerful and secure USA Data Center to better scale as we continue add more and more clients, as well as implemented MFA (Multi Factor Authentication) to better account security.

June 2025
Waiver Builder 3.0 Update

In order to keep up with the advanced demands of our clients, we took on the challenge to update and revise our waiver builder with updated canvas, grouping, conditional logic and more.Β 

September 2025
Waiver Hub Release

A ground-up redevelopment of our waiver management interface

Approve / Reject Waivers

Add Notes to Completed Waivers

QR Code Check-in

Waiver Answer Alerts

New Contact View

Advanced Filters

Modern App-like Styling

April 2026
Logo & Brand Identity Refresh

In early 2026 we began the process of refreshing our logo and brand identity to reflect the future vision of our company.
eWaiverPro Digital Waivers | AboutBy preserving much of our previous logo to honor the trust we've built, the new design more closely aligns with the services we provide. This update presents a clearer, bolder expression of who we are today for our customers and partners.

Digital Waivers for Nearly Any Business or Industry

Whatever your business, eWaiverPro fits. Explore your industry to see how.

Swimming, Surfing & Water Sports
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Yoga, Massage & Wellness
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Over 0 Million
Waivers Processed
0+ Years
Serving Small Business
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Trees Used for Something Better