General Terms of Use
By accessing our website(s) or subscribing to, or utilizing our service, you are agreeing to be bound by the following terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing our website or using our service. The materials contained in this website are protected by applicable copyright and trademark laws.
Subscription Terms and Conditions
General Terms and Conditions for all Subscriptions:
If you allow your subscription to lapse, or do not update an expired credit card with an active one, your eWaiverPro subscription will no longer be active and will cease to function until a valid billing source is added and your account is brought current.
Subscription pricing and features are subject to change, and any changes will be announced at least 30 days prior to taking effect.
Your eWaiverPro Subscription is valid for one (1) business entity. A separate eWaiverPro subscription is requried for each business entity or brand using our service.
Integration or use of eWaiverPro into commercial applications, systems, or services, including but not limited to software products or platforms intended for resale or distribution to third parties, is explicitly excluded from these general terms and conditions. Commercial integrations shall be subject to a separate licensing agreement, terms and pricing. For inquiries regarding commercial integrations, please contact dev@ewaiverpro.com.
An active internet connection is required to use eWaiverPro. Without an active internet connection your software will not function. To use features of any 3rd party systems such as, but not limited to, Bookeo, MailChimp, Google, Zapier or others, an active account with these companies will be required and is not included with your subscription with eWaiverPro.
eWaiverPro reserves the right to remove any account or account related data if you fail to pay subscription fees when due. eWaiverPro will attempt to contact the account owner at the email address designated in your eWaiverPro account prior to such deletion. eWaiverPro encourages you to download your customer data on a regular basis.
Free Trial Period
Monthly Product Subscription
If you do not wish your subscription to auto-renew, you may cancel your account at anytime. Upon cancellation, your account will still function for the remainder of the month, but your monthly subscription will not be renewed and waivers will cease to function at the end of that month.
Changes To Your Subscription
Upgrades to monthly plans will take place immediately. You will be charged the difference of the current plan and the new plan at the time you upgrade. The new plan will be billed in full on your next billing cycle.
Downgrades to monthly plans are not prorated, and the new plan will take effect on the following month.
Upgrades to annual plans will happen immediately and you will begin a new annual plan with a new anniversary date based on when the request is made.
Downgrades to annual plans require contacting us and requesting a downgrade. Downgrades will be scheduled to take place on your anniversary date or when you reach your annual waiver allowance, whichever comes first.
If you are on a legacy plan that included rollover waivers, the original terms and conditions still apply, and rollover waivers shall be forefeited if you pause, cancel or downgrade your price plan.
Annual Product Subscription
Annual plans "pool" all 12 months of waivers into one large bucket that can be used over a period of up to one (1) year. If you reach your annual plan's waiver allowance before your anniversary date, your annual plan will be automatically renewed on this date, you will be charged for a new annual plan, and your anniversary date will be reset to this new date.
If you do not wish your annual subscription to auto-renew, you may cancel your account at any time. Upon cancellation, your account will remain active until your anniversary date, or until you reach your annual waiver allowance limit, and at that time your annual subscription will not be renewed and waivers will cease to function.
Exceeding Your Document Allowance
Annual Plans "pool" twelve (12) months of waivers into one large bucket to be used during a period of up to one (1) year. In the event you exceed your annual limit of waiver documents before your anniversary date, a new annual subscription will start from the date you exceed the allowance and your annual subscription plan will have a new anniversary date.
SMS Notifications
Although no refunds shall be given for unused SMS credits should you cancel the SMS option, you can contact us and request any SMS credit balance be applied to your account.
SMS notifications are only available in North America to telephone numbers with a +1 prefix.
Cancelling Your Account
There are no refunds, partial refunds or credits for any cancellation for any reason. In the event you cancel your account, the account owner will have access to the account and data for a period of 30 days to download any completed waivers and customer data.
Failed Payments
If your account has more than three (3) failed payments in a one (1) year period, we reserve the right to switch your account to a pre-paid annual plan.
Use of Logo and Business Name
Warning
We reserve the right to freeze, lock or terminate any account caught attempting to do any of these or other things that violate our terms of service without refunds or additional warnings.
Disclaimer
You expressly understand and agree that your use of eWaiverPro is at your own risk, and that our service is provided on an "as is" and "as available" basis. eWaiverPro, LLC. and its affiliates, officers, directors, employees, agents, partners and licensors expressly disclaim all warranties of any kind, whether expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Specifically, eWaiverPro, LLC. and its affiliates,
officers, directors, members, employees, agents, partners and licensors make no warranty that (1) the service will meet your requirements; (2) your use of the service will be timely, uninterrupted, secure or error-free; (3) any information obtained by you as a result of the service will be accurate or reliable; and (4) any defects or errors in the software provided to you as part of the service will be corrected.
eWaiverPro, LLC. makes no representations that the service is appropriate, enforceable or available for use in your jurisdiction. If you choose to use our service, you do so at your own will and are responsible for compliance with all laws.
Users of our service are strongly advised to seek, and are solely responsible for seeking, legal advice from an attorney licensed in your jurisdiction regarding the enforceability of your waiver template(s), the use of digital waivers in your organization, and the compliance with the Electronic Signatures in Global and National Commerce Act, 15 U.S.C. § 7001.
Updated September 10, 2023
Privacy Policy
It is eWaiverPro, LLC.'s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. eWaiverPro, LLC. may change this privacy policy from time to time at the sole discretion of eWaiverPro, LLC.
