General Terms of Use
By accessing our website(s) or subscribing to, or utilizing our service, you are agreeing to be bound by the following terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing our website or using our service. The materials contained in this website are protected by applicable copyright and trademark laws.
use our system for any illegal purpose
modify or copy our system
attempt to decompile or reverse engineer our system
remove any copyright or other proprietary notations
attempt to clone, copy or “mirror” our system
eWaiverPro Terms and Conditions
No Legal Representation or Advice Provided
eWaiverPro, LLC, including its owners, officers, directors, employees, agents, affiliates, subsidiaries, successors, assigns, and partners (collectively, "eWaiverPro"), does not provide legal advice, legal representation, or professional legal services of any kind.
The services, forms, templates, tools, content, and information provided by eWaiverPro, whether through its website, software, or other platforms (collectively, the "Services"), are for informational and general purposes only and are not a substitute for professional legal advice or the services of a licensed attorney. Use of the Services does not create an attorney-client relationship between you and eWaiverPro.
eWaiverPro strongly recommends that you consult with a qualified, licensed attorney in your jurisdiction to review any waivers, contracts, or other legal documents generated or accessed through the Services before using them in your business or for any other purpose. You acknowledge that you assume all risks associated with the use of the Services and any documents created or obtained through them, and eWaiverPro shall not be liable for any consequences arising from such use.
General Terms and Conditions for all Subscriptions:
All monthly and annual subscription or upgrade plans are non-returnable and non-refundable. You may change your subscription preferences to your account. No refunds will be given due to subscription changes or cancellation.
If you allow your subscription to lapse, or do not update an expired credit card with an active one, your eWaiverPro subscription will no longer be active and will cease to function until a valid billing source is added and your account is brought current.
Subscription pricing and features are subject to change, and any changes will be announced at least 30 days prior to taking effect.
Your eWaiverPro Subscription is valid for one (1) business entity. A separate eWaiverPro subscription is requried for each business entity or brand using our service and can easily be added by contacting account services.
Integration or use of eWaiverPro into commercial applications, systems, or services, including but not limited to software products or platforms intended for resale or distribution to third parties, is explicitly excluded from these general terms and conditions. Commercial integrations shall be subject to a separate licensing agreement, terms and pricing. For inquiries regarding commercial integrations, please contact dev@ewaiverpro.com.
An active internet connection is required to use eWaiverPro. Without an active internet connection your software will not function. To use features of any 3rd party systems such as, but not limited to, Bookeo, MailChimp, Google, Zapier or others, an active account with these companies will be required and is not included with your subscription with eWaiverPro.
eWaiverPro reserves the right to remove any account or account related data if you fail to pay subscription fees when due. eWaiverPro will attempt to contact the account owner at the email address designated in your eWaiverPro account prior to such deletion. eWaiverPro encourages you to download your customer data on a regular basis.
By using our service, you acknowledge that your data will be processed on servers located in the United States, as detailed in our Privacy Policy.
If you allow your subscription to lapse, or do not update an expired credit card with an active one, your eWaiverPro subscription will no longer be active and will cease to function until a valid billing source is added and your account is brought current.
Subscription pricing and features are subject to change, and any changes will be announced at least 30 days prior to taking effect.
Your eWaiverPro Subscription is valid for one (1) business entity. A separate eWaiverPro subscription is requried for each business entity or brand using our service and can easily be added by contacting account services.
Integration or use of eWaiverPro into commercial applications, systems, or services, including but not limited to software products or platforms intended for resale or distribution to third parties, is explicitly excluded from these general terms and conditions. Commercial integrations shall be subject to a separate licensing agreement, terms and pricing. For inquiries regarding commercial integrations, please contact dev@ewaiverpro.com.
An active internet connection is required to use eWaiverPro. Without an active internet connection your software will not function. To use features of any 3rd party systems such as, but not limited to, Bookeo, MailChimp, Google, Zapier or others, an active account with these companies will be required and is not included with your subscription with eWaiverPro.
eWaiverPro reserves the right to remove any account or account related data if you fail to pay subscription fees when due. eWaiverPro will attempt to contact the account owner at the email address designated in your eWaiverPro account prior to such deletion. eWaiverPro encourages you to download your customer data on a regular basis.
By using our service, you acknowledge that your data will be processed on servers located in the United States, as detailed in our Privacy Policy.
Free Trial Period
All new eWaiverPro monthly and annual accounts include a 14-day free trial. Unless you cancel prior to the expiration of the trial period, your trial subscription will automatically convert into a paid subscription and your designated payment method will be charged at the sooner of: (i) the end of the 14-day trial period, or (ii) the date on which you process more than thirty (30) waivers during the trial period.
Monthly Product Subscription
Your monthly subscription with eWaiverPro will start when your payment method is confirmed and pre-authorized during checkout. If you are offered a free trial period, your credit card will not be charged until the trial period has ended, at which time it will be charged the amount of the monthly subscription plan you selected.
If you do not wish your subscription to auto-renew, you may cancel your account at anytime. Upon cancellation, your account will still function for the remainder of the month, but your monthly subscription will not be renewed and waivers will cease to function at the end of that month.
If you do not wish your subscription to auto-renew, you may cancel your account at anytime. Upon cancellation, your account will still function for the remainder of the month, but your monthly subscription will not be renewed and waivers will cease to function at the end of that month.
Annual Product Subscription
Your annual subscription with eWaiverPro will start when your payment method is confirmed and pre-authorized at checkout. If you are offered a free trial period, your account will be billed at the end of the trial for a full one (1) year term. The subscription will then auto-renew each year on your anniversary date (the date you started your trial or initial paid subscription).
Annual plans pool, or combine, 12 months of waivers into one large bucket that can be used anytime during a 12-month period.
If you reach your annual plan’s waiver allowance before your anniversary date, your subscription will automatically renew on that date (rather than your original anniversary date), your payment method on file will be charged for a new annual plan, and your anniversary date will reset accordingly.
You may or may not be notified prior to renewal.
If you do not wish your annual plan subscription to auto-renew, you may cancel your account at any time by clicking Plan and Billing from the avatar menu. Upon cancellation, your account will remain active until your anniversary date (or until you reach your annual waiver allowance), at which point your subscription will not renew and waivers will cease to function.
Annual plans pool, or combine, 12 months of waivers into one large bucket that can be used anytime during a 12-month period.
If you reach your annual plan’s waiver allowance before your anniversary date, your subscription will automatically renew on that date (rather than your original anniversary date), your payment method on file will be charged for a new annual plan, and your anniversary date will reset accordingly.
You may or may not be notified prior to renewal.
If you do not wish your annual plan subscription to auto-renew, you may cancel your account at any time by clicking Plan and Billing from the avatar menu. Upon cancellation, your account will remain active until your anniversary date (or until you reach your annual waiver allowance), at which point your subscription will not renew and waivers will cease to function.
Changes To Your Subscription
eWaiverPro offers various monthly waiver allowances. You can upgrade or downgrade your monthly waiver allowance at any time.
Upgrades to monthly plans will take place immediately. You will be charged the difference of the current plan and the new plan at the time you upgrade. The new plan will be billed in full on your next billing cycle.
Downgrades to monthly plans are not prorated, and the new plan will take effect on the following billing cycle.
Upgrades to annual plans will happen immediately and you will begin a new annual plan with a new anniversary date based on when the request is made. You will be charged the difference of the current plan and the new plan at the time you upgrade.
Downgrades to annual plans require contacting us and requesting a downgrade. Downgrades will be scheduled to take place on your anniversary date or if you reach your annual waiver allowance before the anniversary date.
Upgrades to monthly plans will take place immediately. You will be charged the difference of the current plan and the new plan at the time you upgrade. The new plan will be billed in full on your next billing cycle.
Downgrades to monthly plans are not prorated, and the new plan will take effect on the following billing cycle.
Upgrades to annual plans will happen immediately and you will begin a new annual plan with a new anniversary date based on when the request is made. You will be charged the difference of the current plan and the new plan at the time you upgrade.
Downgrades to annual plans require contacting us and requesting a downgrade. Downgrades will be scheduled to take place on your anniversary date or if you reach your annual waiver allowance before the anniversary date.
Exceeding Your Waiver Allowance
Standard Monthly Plans: You are allotted a set number of waivers per month. In the event you exceed your monthly waiver allowance, you will be billed at $0.15 (15¢) per additional waiver document. Overage charges are calculated at the end of the billing month and billed at the beginning of the following month.
Auto-Scaling Tiered Monthly Plans: These plans automatically scale as your usage grows. You will be charged according to the tier you fall into based on total waivers processed in the month. Tier pricing will be clearly displayed at signup and in your account dashboard.
Important: Auto-scaling tiered plans are available up to 25,000 waivers per month. Exceeding 25,000 waivers in any billing month requires an Enterprise Agreement.
Annual Plans: Annual Plans "pool" twelve (12) months of waivers into one large bucket to be used during a period of up to one (1) year. In the event you exceed your waiver allowance in an Annual Plan prior to the plan's anniversary date, a new annual subscription will automatically start from the date you exceed the allowance and your annual subscription plan will have a new anniversary date.
Enterprise Plans: In the event you exceed the waiver allowance as part of an Enterprise Plan, you will be billed at the agreed-upon per-waiver cost for each waiver that exceeds your allowance at the beginning of the following month or billing period.
All fees, including base subscription fees, overage charges, and any other amounts payable under an Enterprise Plan, shall be invoiced and paid in accordance with the pricing, billing frequency, payment terms, and methods expressly set forth in the executed Enterprise Agreement documentation (collectively, the “Agreed Terms”). The Agreed Terms govern all aspects of pricing, invoicing schedules, payment due dates, late fees (if any), currency, taxes, and any other financial obligations, and supersede any conflicting provisions in these general terms to the extent of such conflict for Enterprise customers.
Auto-Scaling Tiered Monthly Plans: These plans automatically scale as your usage grows. You will be charged according to the tier you fall into based on total waivers processed in the month. Tier pricing will be clearly displayed at signup and in your account dashboard.
Important: Auto-scaling tiered plans are available up to 25,000 waivers per month. Exceeding 25,000 waivers in any billing month requires an Enterprise Agreement.
Annual Plans: Annual Plans "pool" twelve (12) months of waivers into one large bucket to be used during a period of up to one (1) year. In the event you exceed your waiver allowance in an Annual Plan prior to the plan's anniversary date, a new annual subscription will automatically start from the date you exceed the allowance and your annual subscription plan will have a new anniversary date.
Enterprise Plans: In the event you exceed the waiver allowance as part of an Enterprise Plan, you will be billed at the agreed-upon per-waiver cost for each waiver that exceeds your allowance at the beginning of the following month or billing period.
All fees, including base subscription fees, overage charges, and any other amounts payable under an Enterprise Plan, shall be invoiced and paid in accordance with the pricing, billing frequency, payment terms, and methods expressly set forth in the executed Enterprise Agreement documentation (collectively, the “Agreed Terms”). The Agreed Terms govern all aspects of pricing, invoicing schedules, payment due dates, late fees (if any), currency, taxes, and any other financial obligations, and supersede any conflicting provisions in these general terms to the extent of such conflict for Enterprise customers.
Enterprise Plans
Notwithstanding anything to the contrary in these Terms and Conditions, customers who subscribe to, are offered, or qualify for an Enterprise Plan (as determined by eWaiverPro, LLC., in its sole discretion, including but not limited to plans involving custom pricing, tiered usage-based fees, dedicated support, fixed billing options, or other negotiated terms) shall be bound by the separate Enterprise Service Agreement, or other mutually executed enterprise documentation (collectively, the “Enterprise Agreement”) entered into between the parties. In such cases:
- The Enterprise Agreement shall govern the customer's access to and use of the Services, including (without limitation) pricing, payment terms, waiver allowances, overages, billing cycles, fixed billing reviews, service levels, support, termination, liability, and any other matters addressed therein.
- To the extent of any conflict or inconsistency between these general Terms and Conditions and the Enterprise Agreement, the terms of the Enterprise Agreement shall prevail and control.
- These general Terms and Conditions shall continue to apply to the extent they are not superseded or modified by the Enterprise Agreement (for example, provisions related to acceptable use, intellectual property ownership, data protection basics, or general warranties that are not specifically addressed in the Enterprise Agreement).
- By signing up for or accepting an Enterprise Plan, you acknowledge and agree that you are opting out of the standard self-serve subscription terms in favor of the Enterprise Agreement, which may require separate execution (e.g., electronic signature, countersignature, or purchase order acceptance). No Enterprise Plan shall be effective until the applicable Enterprise Agreement is fully executed or otherwise accepted as set forth therein.
SMS Notifications
Upon activating SMS notifications, you will be charged $10 for 200 SMS messages. When your SMS balance reaches zero (0), your account will be charged another $10 for 200 additional SMS messages.
Although no refunds shall be given for unused SMS credits should you cancel the SMS option, you can contact us and request any SMS credit balance be applied to your account.
SMS notifications are only available in North America to telephone numbers with a +1 prefix.
Although no refunds shall be given for unused SMS credits should you cancel the SMS option, you can contact us and request any SMS credit balance be applied to your account.
SMS notifications are only available in North America to telephone numbers with a +1 prefix.
Cancelling Your Account
The owner of the account has the option to cancel an eWaiverPro account at anytime through your account settings page. Due to security, privacy and data retention policies, only the account owner can initiate a cancellation.
There are no refunds, partial refunds or credits for any cancellation for any reason. In the event you cancel your account, the account owner will have access to the account and data for a period of 30 days to download any completed waivers and customer data.
Upon termination of your account, we will handle your data as outlined in our Privacy Policy, including deletion after any required retention period.
There are no refunds, partial refunds or credits for any cancellation for any reason. In the event you cancel your account, the account owner will have access to the account and data for a period of 30 days to download any completed waivers and customer data.
Upon termination of your account, we will handle your data as outlined in our Privacy Policy, including deletion after any required retention period.
Failed Payments
If your payment method on file fails, the account owner will be notified through a series of email and/or SMS messages to update it. Past-due accounts will remain active for 14 days without interruption. If the payment method is not updated and remains invalid after this period, your account will be canceled, and no waivers will be processed. To reactivate your account, you must select a new plan and have a valid payment method processed. Any grandfathered pricing or promotional discounts from your original plan will not apply to the new plan. You will be charged for the new plan, plus a prorated amount for the 14-day grace period based on the original plan, and a new billing cycle will begin.
Use of Logo and Business Name
By signing up for our service, you hereby grant us the non-exclusive right to use your logo, trademark, and business name for the purpose of promoting our services. This includes, but is not limited to, displaying your logo and business name on our website, marketing materials, press releases, and social media channels. You agree that we may use your logo and business names in a manner consistent with your brand guidelines, and that we will not materially alter or modify your logo. You acknowledge that we are not liable for any harm that may arise from our use of your logo or business name, and that you have the right to request that we cease using your logo or business name at any time by providing written notice to us.
Notice
Please do not request or collect passwords, credit card numbers, social security numbers or similar personal information in your waiver.
Warning
You cannot use our system for any illegal purpose. You cannot modify, attempt to modify, override, attempt to override, copy, attempt to decompile or reverse engineer our system, remove any copyright or other proprietary notations attempt to clone, copy or “mirror” our system.
We reserve the right to freeze, lock or terminate any account caught attempting to do any of these or other things that violate our terms of service without refunds or additional warnings.
We reserve the right to freeze, lock or terminate any account caught attempting to do any of these or other things that violate our terms of service without refunds or additional warnings.
Disclaimer
You expressly understand and agree that your use of eWaiverPro is at your own risk and that our service is provided on an "as is" and "as available" basis. eWaiverPro, LLC, and its owners, partners, members, associates, affiliates, subsidiaries, successors, assigns, employees, agents, or licensors expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Specifically, eWaiverPro, LLC, and its owners, partners, members, associates, affiliates, subsidiaries, successors, assigns, employees, agents, or licensors make no warranty that (1) the service will meet your requirements; (2) your use of the service will be timely, uninterrupted, secure, or error-free; (3) any information obtained by you as a result of the service will be accurate or reliable; and (4) any defects or errors in the software provided to you as part of the service will be corrected.
eWaiverPro, LLC makes no representations that the service is appropriate, enforceable, or available for use in your jurisdiction. If you choose to use our service, you do so at your own discretion and are responsible for compliance with any and all applicable laws. These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Wyoming, and any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the state and federal courts located in Wyoming.
Users of our service are strongly advised to seek, and are solely responsible for seeking, legal advice from an attorney licensed in their jurisdiction regarding the enforceability of their waiver template(s), the use of digital waivers in their organization, and compliance with the Electronic Signatures in Global and National Commerce Act, 15 U.S.C. § 7001 or local laws.
Privacy Policy
eWaiverPro, LLC., a software-as-a-service provider based in Florida, USA. It is eWaiverPro’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We process your data to fulfill our contract with you (e.g., providing our services) and for our legitimate interests, such as improving our services, unless overridden by your rights.
We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
Your data is stored on servers in New York, USA. We protect data transferred outside the UK/EU using Standard Contractual Clauses approved by the European Commission and UK authorities.
We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will only retain personal information for as long as necessary for the fulfilment of those purposes.
If you’re in the UK or EU, you have the right to access, correct, delete, or transfer your personal data, or object to its processing. To exercise these rights, email us at support@ewaiverpro.com
For data protection inquiries, contact us at support@ewaiverpro.com.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. eWaiverPro, LLC. may change this privacy policy from time to time at the sole discretion of eWaiverPro, LLC.
Updated March 15, 2026
Cookie Policy
Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.